Resolve the CrowdStrike C-00000291.sys error by booting into Safe Mode or the Windows Recovery Environment. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory and delete the "C-00000291.sys" file. Follow our step-by-step guide to fix this issue quickly.
For the past few hours, businesses around the world have been suffering due to a BSOD error on Windows systems. This error has impacted various industries including TV broadcasters, banks, airlines, and stores. The problem originated after a recent CrowdStrike update, affecting numerous IT companies globally.
Cause of the BSOD Error
The issue was traced back to a faulty update pushed by CrowdStrike. Although the company has since rolled back the update, systems that had already received it continue to experience problems. Fortunately, there's a workaround to fix the problem and get your system up and running again.
Step-by-Step Fix for CrowdStrike BSOD Error
1. Boot into Safe Mode or Windows Recovery Environment
First, you need to boot your system into Safe Mode or the Windows Recovery Environment:
Safe Mode:
Restart your computer.
Press F8 before the Windows logo appears.
Select "Safe Mode" from the Advanced Boot Options.
Windows Recovery Environment:
Restart your computer while holding the Shift key.
Select "Troubleshoot" > "Advanced options" > "Startup Settings."
Choose "Enable Safe Mode with Command Prompt."
2. Navigate to the CrowdStrike Directory
Once your system is in Safe Mode, follow these steps:
Open File Explorer.
Navigate to C:\Windows\System32\drivers\CrowdStrike.
3. Delete the Faulty File
In the CrowdStrike directory, find and delete the file named C-00000291*.sys.
Right-click the file.
Select "Delete."
4. Restart the System
Finally, restart your system to apply the changes. Your system should now boot normally without the BSOD error.
Important Considerations
BitLocker Users: If you are using BitLocker or do not have admin rights, you will not be able to delete the faulty drivers. In this case, you will need to wait for an official update from CrowdStrike.
Admin Rights: Ensure you have the necessary administrative privileges to perform these actions.
Conclusion
By following these steps, you can resolve the BSOD error caused by the recent CrowdStrike update. This guide is designed to help businesses quickly recover from the disruption and get their systems back online. Always ensure to monitor updates from software providers to avoid such issues in the future.